6 Solutions to Apple Music Song Not Available in Your Country or Region


Turned on my iPhone this morning to listen to music, and found that about 50% of the songs in my iTunes library were greyed out with no artwork. I got the error message, "This song is not currently available in your country or region" when I tried to play any of them. No particular pattern, no obvious reason, and many were on music that I burned from my own CDs many years ago.

Apple Music Song Not Available

Solution 1: Check Language & Region

Go to Settings - General - Language & Region and make sure they are correct. If you are using a VPN connection delete it.

Solution 2: Change your Apple ID country or region

Did you change your country/region settings for your Apple ID account when you set up your phone? Follow below steps to check on these settings.

  1. Open the Settings app.
  2. Tap your name, then tap Media & Purchases.
  3. Tap View Account. You might be asked to sign in.
  4. Tap Country/Region.
  5. Tap Change Country or Region.
  6. Tap your new country or region, then review the Terms & Conditions.
  7. Tap Agree in the upper-right corner, then tap Agree again to confirm.
  8. Select a payment method and enter your new payment information and billing address, then tap Next. You must enter a valid payment method for your new country or region.

Apple Music Song Not Available

If you have moved to other country, you would need to change your Apple ID country back to the country that you purchased the music or any content from. Purchased content are not transferrable between different countries.

If the problem persists, either due to copyright issues (perhaps the rights to distribute that music has expired) it may be removed from iTunes Store and no longer be available for redownload. If you have Apple Music subscription, search the songs from Apple Music catalog, you can download Apple Music songs to MP3 with Pazu Apple Music Converter.

Solution 3: Reset Warnings

  1. On your Mac, open the Apple Music app. From the menu bar at the top of your screen, choose Music > Preferences. Go to the Advanced tab and click Reset Warnings.
  2. reset warning

  3. On your Windows, open iTunes. From the menu bar at the top of your screen, choose Edit > Preferences. Go to the Advanced tab and click Reset Warnings.

Solution 4: Restart your phone

Go to Settings, scroll down to Music. Sign out of your Apple ID account, restart your phone, then sign back in. Make sure the Apple ID is correct.

Solution 5: Turn Sync Library off/on

You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.

On your iPhone, iPad, or iPod touch

  1. Go to Settings > Music.
  2. Turn on Sync Library.

Sync Library

On your Mac

  1. Open the Apple Music app.
  2. From the menu bar at the top of your screen, choose Music > Preferences.
  3. Go to the General tab and select Sync Library to turn it on.
  4. Click OK.

On your PC with iTunes for Windows

In iTunes for Windows, iCloud Music Library isn't turned on by default. To turn on iCloud Music Library:

  1. Open iTunes.
  2. From the menu bar at the top of your screen, choose Edit > Preferences.
  3. Go to the General tab and select iCloud Music Library to turn it on.
  4. Click OK.

Solution 6: Sync the iPhone Manually

Connect the iPhone to your computer via a USB connection. Open Music and select the iPhone from the list of devices. (You might need to authorize from both your computer and the iPhone.) Synch the iPhone with the computer. You can choose what music, etc. you want to transfer to the iPhone.

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Why do songs get randomly removed from Apple Music?

Make sure that all of your devices have Sync Library turned on, and signed in with the same Apple ID. If you’re still missing a song that you added from the Apple Music catalog, then the song might have been removed from Apple Music or is available under a different file name. Here are some reasons why:

  • Artists and content providers might release some songs from an album in advance, but not all of them. If you add the entire album to your library, the songs will become available as they're released.
  • Artists and content providers might change or remove music from the Apple Music catalog. Search Apple Music to see if that song is available under a different name or file. If it is, add the song to your library so it's no longer grayed out .
  • The song might not be available in your country or region and will appear in gray text when you search for it in Apple Music.
  • If an explicit song is grayed out, you might have restrictions turned on for your device. You can use Screen Time on your iPhone, iPad, or iPod touch , or Screen Time on your Mac to turn off restrictions. You can also add the clean version from Apple Music to your library.

Extra Tip: How to avoid your favorite songs not available in Apple Music

The best way to avoid your favorite songs not available in Apple Music is to download the songs to your device in DRM-free MP3 format, then you can preserve the songs forever and play them anywhere you want.

Pazu Apple Music Converter is highly recommended, which could help you download any Apple Music songs, albums and playlists to M4A, MP3, AAC, FLAC, WAV and AIFF with ID3 tags on your Mac and Windows.

Apple Music Converter

Pazu Apple Music Converter

  • Download Apple Music to MP3, M4A, etc.
  • Preserve 100% original quality.
  • Keep all ID3 tags.
  • Fast download speed.

Step 1 Sign in Your Apple ID

Run Pazu Apple Music Converter, click the Sign In button on the top right corner of the program.

Apple Music Converter

Enter your Apple ID to sign in, then the converter will access your Apple Music library automatically.

sign in Apple Music account

Step 2 Customize the Output Settings

Click icon on the top right corner. The settings window will pop up. You can set the output format as MP3 or AAC, and change the audio quality, the output name, the output folder.

Choose a bit rate from the Output Quality drop-down list. In most cases, the default selection works well.

Apple Music song format

What’s more, you can also organize the output files by Artist, Album, Artist/Album, or Album/Artist.

file name format

Step 3 Select Tracks to Convert

Click the playlist/artist/album, and click the red Add button on the right side of the program. From the pop-up converting window, select the songs that you want to convert.

open a playlist

add songs

Step 4 Download Apple Music to MP3

After choosing songs, click the Convert button to start downloading Apple Music songs in MP3 format.

open a playlist

Once the conversion is done, click , then you can find all downloaded songs. Since they are downloaded in DRM-free format, you can still play them after free trial.

convert Apple Music songs