Solutions to Apple Music Album Artwork Not Showing


In the Music app, the library includes music you added or downloaded from Apple Music, music and videos you synced to iPhone, TV shows and movies you added from Apple Music, and your iTunes Store purchases. You can browse the library by Playlists, Artists, Albums or Songs.

When you update to the latest iOS on your iPhone, you might find the Apple Music album artwork missing. If you are not seeing album artwork in Apple Music, try the following tips to resolve it.

Free up storage

It is possible that your iPhone or iPad does not have enough free space and thus artwork cannot be displayed. Tap Settings > General > iPhone (or iPad) Storage. You might see a list of recommendations for optimizing your device's storage, followed by a list of installed apps and the amount of storage each one uses. You may want to delete useless apps, photos and videos, or other content you do not need.

On your iPhone, iPad or iPod touch, go to Settings - General - [Device] Storage - Music - Offload App. This will free up storage used by the app, but keep its documents and data. Then reinstall Music app.

offload Apple Music app

Go to Settings, scroll down and tap Music. Turn on Optimize Storage, which will automatically remove music from this device that you haven't played in a while when your device is low on space.

Download an album

Select an album in your library that is not downloaded to phone. Download it to phone. Once it’s done. Delete the downloads. All the blank album artwork showed up instantly.

Update your device

Back up your device using iCloud or your computer before update.

  1. Plug your device into power and connect to the internet with Wi-Fi .
  2. Go to Settings > General, then tap Software Update.
  3. If you see two software update options available, choose the one that you want to install.
  4. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now.

If you can't see the update on your device, you can update manually using your computer. Learn how to update your device manually if you're using a Mac with macOS Catalina or later , or if you're using a Mac with macOS Mojave or earlier or a Windows PC .

Turn off Sync Library and then sync on

On your iPhone, iPad, or iPod touch

  1. Go to Settings > Music.
  2. Turn off Sync Library. Restart your device and turn Sync Library back on.

On your Mac

  1. Open the Apple Music app.
  2. From the menu bar at the top of your screen, choose Music > Preferences.
  3. Go to the General tab and uncheck Sync Library to turn it off.
  4. Wait a moment and then turn it on.

On your PC with iTunes for Windows

  1. Open iTunes.
  2. From the menu bar at the top of your screen, choose Edit > Preferences.
  3. Go to the General tab and uncheck iCloud Music Library to turn it off.
  4. Wait a moment and then turn it on.

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Tips: How to Download Apple Music to MP3

Pazu Apple Music Converter is highly recommended, which could help you download any Apple Music songs, albums and playlists to M4A, MP3, AAC, FLAC, WAV and AIFF with ID3 tags on your Mac and Windows.

Apple Music Converter

Pazu Apple Music Converter

  • Download Apple Music to MP3, M4A, etc.
  • Preserve 100% original quality.
  • Keep all ID3 tags.
  • Fast download speed.

Follow below steps to download Apple Music songs to MP3 format on your Mac or Windows.

Step 1 Sign in Your Apple ID

Run Pazu Apple Music Converter, click the Sign In button on the top right corner of the program.

Apple Music Converter

Enter your Apple ID to sign in, then the converter will access your Apple Music library automatically.

sign in Apple Music account

Step 2 Customize the Output Settings

Click icon on the top right corner. The settings window will pop up. You can set the output format as MP3 or AAC, and change the audio quality, the output name, the output folder.

Apple Music song format

What’s more, you can also organize the output files by Artist, Album, Artist/Album, or Album/Artist.

file name format

Step 3 Select Tracks to Convert

Click the playlist/artist/album, and click the red Add button on the right side of the program. From the pop-up converting window, select the songs that you want to convert.

open a playlist

add songs

Step 4 Download Apple Music to MP3

After choosing songs, click the Convert button to start downloading Apple Music songs in MP3 format.

open a playlist

Once the conversion is done, click , then you can find all downloaded songs. Since the Apple Music songs are downloaded in DRM-free format, you can play them anywhere even after cancelling subscription.

convert Apple Music songs